Continued from previous page . . .

Consensus, on the other hand, is used to include everyone in the decision-making process. Unfortunately quality suffers when problems and solutions are reduced to their lowest common denominator in order to obtain group consensus.

Compliance, often mistaken as alignment, is an act of resignation where people go along with the leader or group for fear of repercussions. Compliance is likely to result in behaviors that undermine solidarity and execution.

A disciplined process for alignment is the
key to effective execution.

Authentic and sustainable alignment, from initiation to execution, requires a disciplined process based on specialized leadership skills to effectively dialogue, chunk information up and down, separate symptoms from the real issue, identify accountabilities to ensure sustained alignment and effective execution, and when necessary, set aside personal preferences in order to fully support the leader’s or group decision. Participants learn a process that includes a common language and skills for effective problem-resolution and implementation. Additionally, participants learn, practice, and apply the 5-step alignment process to key business issues.

Result:

• A leadership group that collectively drives the organization in aligned action from initiation through execution.