About Malandro
Established in 1980, and headquartered in Scottsdale, Arizona, U.S.A., Malandro Communication Inc. has helped hundreds of corporations around the world build a high performance business culture and develop high performance leaders. Corporations like AngloGold Ashanti, CNA, De Beers, DuPont, Farm Credit Canada, Finning International, IBM, Idaho Power, Intel, Nexen, Placer Dome Inc., Rabo AgriFinance, Rohm and Haas, Xerox, Vale Inco and Zurich Financial Services.
What we do
We work with CEOs, executives and leaders to take their corporations to new levels of performance, by skillfully aligning and mobilizing people to drive enterprise objectives.
Our success lies in our focus on sustainable behavioral change, as opposed to organizational — or process — change. We don’t just teach new skills, and we don’t just introduce new methods. We uncover the behaviors that are causing sub-standard performance, and we change them – permanently. We do this by changing how people actually view their own roles and each other, and how they behave when they work together. By creating an environment where leaders and employees choose to make the organization’s objectives their own, and to take accountability for their own role in achieving those objectives.
How we do it
Everything we do fits within an overarching, 3-Stage strategy for building a high performance business culture:
Stage1:
Introduce High Performance
| Your senior leaders master a new way of working together as an aligned, high performing team. They lead by example. |
Stage 2:
Build Critical Mass
| Strategic individuals and groups master how to work together as committed partners and high performance teams. They spread the word by their actions and results. |
Stage 3:
Roll Out Enterprise-Wide
| Your people are certified to deliver the key principles and skills of 100% Accountability. We leverage your internal resources and they drive change throughout your company, and make sure it sticks. |
We don’t use ‘off-the-shelf’ products, for one simple reason: They don’t work. In order to bring about sustainable behavioral change, we deal with your organization’s actual concerns, assumptions, judgments, thinking, behaviors and visions, and we customize everything we deliver, whether it’s a behavioral assessment, an individual leadership session, a team session, a large group presentation or a consulting engagement.
Most importantly, we make an extraordinary commitment to our clients: To do whatever is needed to produce results. And we don’t stop until the job is done.
About our CEO
This breakthrough approach was pioneered by our founder and CEO, Dr. Loretta Malandro, an internationally renowned organizational communication expert and keynote speaker.
- Innovator and developer of 100% Accountability process and methodology used worldwide by leaders and organizations.
- CEO and owner of Malandro Communication — a 30-year old organization, known and respected worldwide.
- Received Ph.D. from Florida State University and undergraduate degree from Kent State University.
- Former trial consultant and regular presenter for the American and State Bar Association, and co-author of landmark book, “Courtroom Communication Strategies”.
- Former Professor at the Florida and Arizona State Universities.
- Former Director of Communication and Professional Development in the newspaper industry.
- Member of the first International Debate Team sponsored by the United States Government to compete throughout the former USSR, debating in the Russian Language.
- Author of Fearless Leadership, Say it Right the First Time, Courtroom Communication Strategies and Nonverbal Communication.
About our team
The Malandro team is made up of distinguished behavioral and organizational experts from the United States and Canada. Veteran behavioral experts, transformational experts and qualified psychologists, who’ve worked with countless organizations – both large and small.
Naturally, we employ only high performers ourselves, and every member of the Malandro team is 100% committed to delivering results for their clients. They go the distance and do not allow circumstances or barriers to stop them. Our clients tell us they receive personal attention and dedication from our team that is unsurpassed. We make it our business to lead by example and to be committed partners to our clients, working through challenges and achieving huge success together.